For EPCs
Request a QuoteTraining & customer success
From pile to panel, Ampacity supports EPCs with the training, tools, and hands-on expertise needed to execute solar projects with precision and confidence. Our Customer Success Services division is built around one goal: making sure every project we touch is well-designed, well-built, and delivered on time. We offer specialized support at every stage—from material pre-kitting and site logistics through installation, completion, and quality review. When you work with Ampacity, you get access to quality materials and a partner invested in your outcome.
Customer preparedness & training
A well-prepared crew is the foundation of a well-executed project. Ampacity provides hands-on training options tailored to where your team is in the build process—whether you're actively working on a solar project or running a dedicated training facility.
Our highly skilled training crews deliver practical, field-relevant learning across the full solar tracker lifecycle: including material pre-kitting, “Golden Row” installation, and ongoing site management. We ensure that your team is ready to build and maintain solar tracker projects with confidence.
Project management & field support
Ampacity's turnkey approach to material kitting reduces in-field labor demands and drives measurable cost savings—so your crew spends less time sorting and more time building. Our proprietary project management platform gives our operational and logistics teams real-time insight into project progress and shipment activity—automatically delivers that visibility to customers through real-time updates as shipments move and key milestones are met.
And when challenges arise, your dedicated Ampacity project manager is available at every turn to keep things moving.
Mechanical installation assistance
Ampacity can self-perform the mechanical installation of your solar tracker project, equipped with decades of experience working with the top solar tracker brands. Our in-house installation experience helps us stay on top of industry best practices and informs all other segments of our business—including engineering, pre-kitting services, and more.
Service & support
Our commitment to customer success continues beyond project completion. For EPCs who want an independent, expert analysis of their mechanical build, Ampacity offers post-completion quality control services—including third-party review of your tracker installation and scoring against industry best practice standards. Our team walks you through the results, so your crews carry those insights into every future build.
If questions or issues arise, our customer service team is here to provide responsive support to keep your system running optimally.
